
Purchase Mac support sessions via this website and a dedicated support technician will be at your disposal immediately. What's more purchased support sessions never run out, so take your time and use them when you need them.
So what do you need to get started? As long as you have an internet connection we'll be able to get you back up to speed. There's no catch but because we charge you a fixed fee at a very low price we can only help you with one specific problem per support session. If we have to fix several things to get to the bottom of the original problem then that's fine but we can only work towards fixing one problem. We're confident we can get you back up and running quickly but in the unlikely event we can't there's no charge. We will allow you to keep the remote mac support session for use another time. We think that's fair enough.
We connect to your Mac via any web browser. You simply visit a webpage on our website and we can connect to your Mac from there. No need to download any software. It's pretty easy really. We take security very seriously and all of our tech's are good honest people who will only do what they have to do to get the job done, nothing more. You are able to watch every move we make and you can terminate the session at anytime.